GB
Gerhard B

1 reviews | Active since Jul 2011

28 Sept 2015, 18:23

*******

I 27/09/2015 i have bought some PNP No Name Baked Beans In Tomato Sauce. There was a special for them for R5,90 i have taken 12. I have gone to pay for my goods they scanned it and charged me R7,49. I have quired it and the manager came and said sorry the one guy made a mistake and cannot give it to me on the special price. I checked my slip now and found that they have charged me for 13 cans and not 12. This is not the first or the second time this has happened. Last time we seen a special on ice cream we rang that up and the price is wrong at the till. It was not the specials price. The other time we bought a multi plug adaptors and the price on the was not the same as on the till. How many people go and do shopping and every time the pricing is not right on the shelf's and when you go to the tills the pricing is different. It has been an ongoing problem with this branch. How many people has been ******* like that and did not checked the pricing or left it due to not keeping the line up by the tills. How and why should people always check there full trolleys that they don't get extra charged at the tills. Service is terrible. Maybe we all should start shopping at SPAR!

0
Replies (1)
Pick n Pay
Pick n Pay's reply29 Sept 2015, 08:40
Official
Hello GABohmer,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,