1 reviews | Active since Apr 2017

10 Apr 2017, 12:48

Ridiculous

<p>My husband and I went to the Pick n Pay on Friday to get snacks, on the snacks isle there was a promotion for Doritos and Lats chips bought together is R32,99, so we decided to purchase them as o'er the special... when we got to the till the till could not pick up that this was a promotion, I told the teller, who called her superior I assume to further assist, the superior then calls me to the snacks isle snd tries to feed me some story about how the special in only for lays chips, not Doritos, after requesting her to read what the promotion stated, she called a colleague who came and read the promotion. and admitted they put incorrect wording, he requested that this lady allow the chips to be bought as per the promotion, as I go back to the till, this lady takes minutes to come back and run a "void" on the system s that we can pay and leave... after about 10 minutes of waiting for her she finally does it with so much attitude and not as much as an apology...</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Apr 2017, 17:28
Official

Good day Alicia,

Thank you for taking the time to write to us.

Kindly accept our apologies for the unfortunate shopping experience.

We are addressing the incident with our Management team.

Kind Regards

Anwar Mooideen