Rewards for regular shopping

Pick n Pay gave points card customers discount vouchers for regularly purchased items, which was very nice thank you so much. However, on trying to purchase quite a few of these items last weekend, these products were not in stock and had not been for a few weeks. Therefore, a waste of time as the Store Manager would not give a voucher to recoup once stocks were in. Checkers do this without a murmer so please take note Pick n Pay:(