Revolting Service

Today at Pick n Pay in Richards Bay Boardwalk, I experienced a disgusting service from Sandra. I went to the shop to pay my eletricity account. I was insulted and treated with disgust by Sandra who works at the cigarrette counter. I am a loyality customer of Pick n Pay, who has always choose to shop at Pick n Pay because of the appearance, service and efficiency. Today has made me to hate Pick n Pay, if they coach they staff to behave in this manner. I was at the cigarrette counter to pay my electricity account, when the manager and 3 other ladies went to the counter to process a refund, no one acknowledge me as a client, when Sandra was assisting me after 10 minutes, I gave her my easy pay account number, she asked how much I wanted to pay, I asked her to confirm the number to make sure I pay the correct account, she insisted I give her the amount. I gave her the amount she exclaimed this client is irritating with an attitude looking at me, I asked her if I was irritating her, she then told me to insert my card and press yes. I was humilated at your shop today and I want to be compensated for this.