JP
Josephine P

1 reviews | Active since Sept 2017

06 May 2018, 18:16

Revolting!!

I purchased a box of banana and raisin muesli today but inside was a different flavor....it says on the packet that its muilti crunch flavor....its really frustrating now that I lost my slip and this is not the first time this has happened to me....revolting!!

0
Replies (1)
Pick n Pay
Pick n Pay's reply07 May 2018, 16:48
Official

Good day Josephine,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the poor product experience.

We have escalated this complaint to our management team with a copy of your till slip to enable them to assist you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas