ZS
Zakhele S
1 reviews | Active since Mar 2016
03 Mar 2016, 10:30
Return of goods not accepted
I bought a milk formula S -26 at pic n pay in van riebeeck on the 1st of March 2016, when arrived at home I realised that I bought a wrong formula, the I went back on the 2nd of March 2016 to change it, I was told that they wont take it back, but the formula is sealed I never opened it, I fail to understand why they don't want to take it back, I use to have respect for pic n pay, but after this I am very disappointed in them.
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Replies (1)Pick n Pay's replyOfficial
03 Mar 2016, 16:46Hello zaksib,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply03 Mar 2016, 16:46
Official
Hello zaksib,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
