ND
Ngojane D

1 reviews | Active since May 2020

15 May 2020, 16:51

Retired female being wrestled and threatened at Pick n Pay

I am a retired woman, i went to Pick n Pay to use the atm in the store. Where I was wrestled by the young store manager-male, because he did not see me get sanitized- when i did(the person sanitizing/& the camera's are evidence). During him wrestling me. He kept telling me how he would kick me(in a vernacular language-Sisotho). He grabbed my phone from me as i was trying to take a picture so i could report him. And none of the staff helped me. At the end of this unfortunate encounter- a staff member told me they were scared of the manager as he is related to the store owner. I am extremely flabbergasted at this treatment from a Pick n Pay employee let alone manager. Violence against women is absolutely disgraceful and a retired woman at that?!

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Replies (1)
Pick n Pay
Pick n Pay's reply18 May 2020, 10:09
Official
Good day  Ngojane,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
We appreciate your patience and understanding at this very difficult time.
 
 
Kind regards,
The Pick n Pay Team