Response

I hate bad service so bad that i am always willing to take it to the next level should i not reach a conclusion with even management. I am a service provider so i know good service when I receive one and always gives props for it.<br> <br> Now at Pick and Pay Killarney pay my DSTV account Kedibone(cashier) punches in the incorrect customer number which then meant i had paid into another customers account. She and her manager continue to refer me to that customers name(the one i had paid the account for) and do not even apologize.<br> <br> Calm as ever the manager takes responsibilty of calling DSTV to rectify the mistake and promises to be in contact with me regarding the process. Till this day i await for the managers response I even had to sort it out myself . I do not understand why i had to fix a problem that i was not even responsible for . <br> <br> I did not expect this for a big store such as Pick and Pay at Killarney nogal. Too bad i forgot the managers name.