1 reviews | Active since Oct 2016

02 Mar 2019, 19:03

Replacement of kettle

Super annoyed today. Bought a kettle 3 months ago. The kettle cook, switch off halfway, start cooking again on its own bcse we didn't realise it's still on. Took it back. They cooked water and said it's fine, it's cooking. Why would I be so stupid to drive almost 25 km just to return a kettle that is working, that I use every day. I will never buy any electrical appliances from pick a pay. Never ever had a single days problem with clicks appliances if I had to return it and now I need to cook water on the stove bcse I told them to keep it. Not my best friends I will advise to buy any appliances from pick a pay again.

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Mar 2019, 09:19
Official
 Good day  Haydie Snyders, 

Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team