Renovation Required for Cashier Attitudes and Work Performance
<p>I've recently had 2 terrible experiences at the Queensburgh Pick 'n Pay branch.</p> <p>My first experience was with a Cashier that didnt have a working card machine from 6pm onwards - she did not inform us that her machine was not working until after all our items were scanned and then made us wait for the one supervisor (who was running between cashiers whilst the other was having friendly chats) to get a card machine from the front desk. Afterwards the cashier asked my parent (a 51 year old lady) to chase after the supervisor because the machine from the desk was not working plus she did not inform other customers let alone put up her sign that the till was occupied as the card machines were not working. It took us 30 minutes just to pay due this incident.</p> <p>My second experience was with another cashier who was so rude she refused to even greet us and did not inform us that she was waiting for the supervisor until after 10 minutes of waiting behind a customer in front of us. She then went on to have a friendly chat with the customer whilst we were standing and waiting to scan our items and pay.</p> <p> </p> <p>Such pathetic attitudes and lack of work performance is truly a dissappointment to community memebers within the Queensburgh area.</p> <p>Seeing as the store underwent renovations recently and looks great MAYBE cashier attitudes and work performances should also be renovated, don't you think?</p>
Good day Sunresha,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the above mentioned issues with our management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Good day Sunresha,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the above mentioned issues with our management team and will revert with feedback.
Kind Regards
Anwar Mooideen
