1 reviews | Active since May 2012
Renewal of Rain cheque 'forever'?
<p>I have sent a complaint via the PnP website to the PnP Customer Care on 18 January 2017 regarding a rain cheque I received on 30 September 2016. This rain cheque has now been renewed 4 times. The store personnel is not eager to help me. So much for all the adverti*****ts of being on the Customers side ...</p> <p>The rain cheque is for 86 tablets of Finish All in 1 Auto. Why this amount of tablets cannot be made up (i.e. giving me 2 packets of this Finish instead of waiting for a packet of 86 tablets to arrive), I don't know but really to go from the one month into the other & just renewing it ... </p> <p>Please can hellopeter assist me in receiving a response from PnP?</p>
Good day Maryke,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received & the out of stock product.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Maryke,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received & the out of stock product.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
