Removal of Smart shopper Points

As at 25th January I had a totla of R485 worth of smart shopper points. Today only R385 worth. I have not cashed in my points during this period. The points could not have expired as all my points were converted in Oct or Nov 2014. I am not mistaken as I have a pick and pay slip indicating the number of smartshopper points dated 29 January. Add to which, I have an email from pick and pay indicating my balance. I have phoned the call centre and they are useless. I emailed proof to them and still not rectified.<br> if I do a quick calculation... if Pick n Pay remove R100 worth of points from everyone, they could, I suggest, add a few million rand to their bottom line...