LM
Larissa M
1 reviews | Active since Apr 2014
20 Jul 2015, 20:14
Rejected Prepaid Airtime voucher
My husband purchased R400-00 prepaid airtime for our prepaid meter for our apartment in Gordon's Bay at Pick 'n Pay Gordon's Bay. The pin issued to us is not working and after entering onto keypad it reads \rejected". <br> My husband contacted Pick 'n Pay to get call centre number for municipality but they don't have their correct number"
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Pick n Pay's replyOfficial
21 Jul 2015, 09:42Hello larissamichael,
Please accept our apologies for this incident, and for any inconvenience caused.
I have escalated this matter to our Western Cape regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this incident, and for any inconvenience caused.
I have escalated this matter to our Western Cape regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply21 Jul 2015, 09:42
Official
Hello larissamichael,
Please accept our apologies for this incident, and for any inconvenience caused.
I have escalated this matter to our Western Cape regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this incident, and for any inconvenience caused.
I have escalated this matter to our Western Cape regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***