YA
Yaseen A
1 reviews | Active since Dec 2013
23 Aug 2015, 15:48
Refusing to give the discount price
when into store and saw a notice that collgate toothpaste many variants including total 75ml marked for R13.00<br> I took 2 packs and on payment noticed that a discount was not given so I went and spoke to a manager her response was not that is that that collgate total type the are about 10 different types in store and the notice was clear collgate total 75ml did not read on any limitations on the discount.<br> So all i was offer was a refund pathetic really.<br> I gather that no one wanted to admit to a mistake or did not want to live up to the double the difference policy.<br> So as a customer i don't have much choice but to take it or leave it ??? <br> <br>
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Replies (1)Pick n Pay's replyOfficial
24 Aug 2015, 10:24Hello Yaseen187,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply24 Aug 2015, 10:24
Official
Hello Yaseen187,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
