1 reviews | Active since Mar 2012
Refused to pack groceries
Concerning the York Street Branch in George. The cashier refused to pack my groceries because I brought my own bag, she just stare at me and looked around. I make a point of offering the bag before putting the groceries on the counter. After asking the cashier in question Shamelle Lindoor if it wasn't her job to pack the groceries after she rang it up, she said NO. There is environmental groups that would be EXTREMELY interested if it was your policy to be rude to clients not buying your shopping bags!
Good day Merina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Merina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas