NL
NOKO L

1 reviews | Active since Dec 2013

25 Nov 2015, 13:08

REFUSAL TO TAKE A TAPE REPAIRED R100 NOTE

Good day,<br> <br> I shopped today in Standerton shop and had only a R100 transparent tape repaired note which I received either from an ATM or any other means of circulation.<br> <br> I was told they don't take torn or tape repaired notes, and that's their store policy! As a consumer, what control do I have over the notes I receive from other retailers and banks?<br> <br> Please help me understand, for now I am still very angry and hungry as I couldn't afford my meal of the day afterwards.<br> <br> Hope my query will be addressed accordingly and assist other consumers.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Nov 2015, 13:31
Official
Hello 316Stonecold,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***