Refusal of money withdrawal, terrible attitude

I often go to Pick 'n Pay, Brandwag BFN, to purchase majority of my groceries as it is convenient. However, sometimes when I purchase groceries I require to withdraw money from my Capitec Account. This is a service which is SUPPOSED to be provided by this store. <br> I have been told COUNTLESS (majority, in fact) of times that there is no money in the tills to enable me to do so (although, when the till was opened the notes were almost too many to fit) and the attitude supporting those replies are often very disappointing and puts the store in a bad light. The manager on duty was just as rude and unwilling to help. <br> This not only effects the store but Capitec customers as well. If this service is inconveniencing Pick 'n Pay I suggest you contact Capitec and do not take it out on the customers, as this will effect your store.<br> I am very disappointed with the service from this store and will no longer be supporting them, regardless of the convenience they may provide. The competitors are looking a lot more positive at this stage, and the service is better.