jR
jabulani R
1 reviews | Active since Feb 2014
19 Jul 2019, 15:42
Refunf
We are approaching 2month without my refund being paid always I'm getting response it will be paid in 48hrs to date nothing. I'm appealing my refund to be paid
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Pick n Pay's replyOfficial
19 Jul 2019, 16:15Good day Jabulani,
We have done a follow up with our Store Card Division and have been advised that they have responded to you on 11 July 2019.
They have advised that they have requested for documentation in PDF format as they are unable to retrieve the documents submitted to them previously.
Please contact our Store Card Division on ***to be assisted by a consultant.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
We have done a follow up with our Store Card Division and have been advised that they have responded to you on 11 July 2019.
They have advised that they have requested for documentation in PDF format as they are unable to retrieve the documents submitted to them previously.
Please contact our Store Card Division on ***to be assisted by a consultant.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply19 Jul 2019, 16:15
Official
Good day Jabulani,
We have done a follow up with our Store Card Division and have been advised that they have responded to you on 11 July 2019.
They have advised that they have requested for documentation in PDF format as they are unable to retrieve the documents submitted to them previously.
Please contact our Store Card Division on ***to be assisted by a consultant.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
We have done a follow up with our Store Card Division and have been advised that they have responded to you on 11 July 2019.
They have advised that they have requested for documentation in PDF format as they are unable to retrieve the documents submitted to them previously.
Please contact our Store Card Division on ***to be assisted by a consultant.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,