1 reviews | Active since Dec 2015
REFUND OVERDUE MORE THAN 12 DAYS
BOUGHT ON THE PICK N PAY ASAP APP ON 7TH SEPTEMBER ONE ITEM WAS OUT OF STOCK. DELIVERED THE 8TH SEPTEMBER FULL ORDER AMOUNT DEDUCTED FROM MY BANK ON THE 9TH R306.89 AND ANOTHER R246.95 WHICH IS THE AMOUNT FOR THE ITEMS RECEIVED. PHONED ON THE 9TH SEPTEMBER TO ASK ABOUT THE REFUND I WAS TOLD IT WILL TAKE 2 TO 5 BUSS DAYS. PHONED AGAIN 18TH SEPT 9H30 THE MORNING REF NR. 234647 I WAS REQUESTED TO FORWARD MY BANK STATEMENT TO PROOF THAT THE MONEY WAS DEDUCTED TWICE, I DID FOLLOW UP EMAILS TILL TODAY 25TH SEPT NO REPLY OR REFUND. CAN YOU PLEASE DO THE REFUND FOR THE R306.89 THIS IS NOT FAIR YOU TAKE MY MONEY AND NOW I NEED TO BEG FOR IT.
THE BANK STATEMENT WAS EMAILED TO CUSTOMER SUPPORT.
I WILL NEVER EVER BUY ONLINE AGAIN
PLEASE SORT OUT THIS MATTER ASAP
I am waiting your urgent response and please do not tell me that you are still waiting feedback - like I were told last week when I phoned.
I need this to be resolved ASAP.
I am waiting your urgent response and please do not tell me that you are still waiting feedback - like I were told last week when I phoned.
I need this to be resolved ASAP.
Why do you just take money that you should not take.
I will not leave this matter till my refund is paid back to me.
you experiencing high volumes and i wonder why it's because of your bad service, so I think with my refund you need to give me a voucher - because I am waiting on my own money for 2 MONTHS
This was my food money that was taken.
TREAT THIS MATTER AS URGENT ......
Why do you just take money that you should not take.
I will not leave this matter till my refund is paid back to me.
you experiencing high volumes and i wonder why it's because of your bad service, so I think with my refund you need to give me a voucher - because I am waiting on my own money for 2 MONTHS
This was my food money that was taken.
TREAT THIS MATTER AS URGENT ......