REFUND

I placed an order on P'nP ASAP app on the 26th of January 2022 and there were items that were out of stock. I was then due a refund of R397.95. I then got an email stating they aren't able to process the refund into my account and that I should send my banking details which I did on three occasions. I called the call centre more than 5 times and all these times I was told the details have not been received and that it would be escalated to the refund's department.

I attempted to make things easier by requesting that the amount be credited on my ASAP account so that I can use it and this is just as much a struggle.

May I have my money back and I am not willing to wait any longer, this is a lot of money that I need.