1 reviews | Active since Jul 2017

10 Jul 2017, 09:55

Refund

<p>Good day , I was at your branch - Pick 'n Pay Jean avenue </p> <p> </p> <p>2016-07-05</p> <p> </p> <p>an amount of R240 was deducted from my account but was told the transaction hadn't gone through and was told the amount would be reversed in 24 hours and it's been 5 days please sort out </p> <p>kind regards </p> <p> </p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Jul 2017, 10:05
Official

Good day Claudia ,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,