SC
Simphiwe C

1 reviews | Active since Jul 2016

27 Jul 2016, 08:57

Refund

<p>I purchased a grocery for R252.48 in 16 June 2016 at Orange Farm which i never got because they had technical issues with there tillbut the money was deducted from my accout. Thembi the store manager told that she can't help me, her office number is ********** 743. </p>

0
Replies (3)
Pick n Pay
Pick n Pay's reply28 Jul 2016, 06:29
Official

Dear Simphiwe

Please accept our apologies for this incident, and for any inconvenience caused.

This matter is in the hands of our Gauteng Regional office, who are currently investigating this matter, and they will revert shortly with resolution/feedback.

Kind regards

Wendy-Lee

Customer Care (***- REF. ***)

Best regards,

SC
Simphiwe C's update28 Jul 2016, 06:38
Reviewer Update

Thank you for your prompt response,

i received a call from Philisani at Orange Farm Pick N Pay requesting my recent bank statement.

bank statement will be submitted on Saturday

Pick n Pay
Pick n Pay's reply28 Jul 2016, 08:35
Official

Dear Simphiwe

Thank you for the feedback.

Kind Regards

Marise Brown

Best regards,