Refund
I bought clothes on sale at pick n pay clothing watercrest. 2 items ddnt fit I had to return them for refund. I went to hillcrest pick n pay clothing. 2 managers Julian n Zama refused to give me refund because I bought stuff at watercrest and how they were not allowed to do the process. it became a huge argument inside the shop. they tried to call their co ordinator who was not at the store and she ddnt respond. I refused to go back to watercrest until Julian authorized the refund. I will never ever set my foot at this shop ever again. they treat customers like trash.
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Replies (1)Pick n Pay's replyOfficial
05 Aug 2015, 09:53Hello nonhlanhlangubel,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply05 Aug 2015, 09:53
Official
Hello nonhlanhlangubel,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
