Ref Nr *** . Follow Up Feedback

I am extremely disappointed you don't take us serious.

Cherin articulated standard segregation. Fact that he further emphasised that i can lodge and escalate complain displayed archaic towards a valued customer. For such I sustained humiliation and a state of being held in low esteem. Disgruntle part about it is that it was direct from management, someone who has been appointed to deliver an exceptional service towards customers.

I am not satisfied with the response. I sustained humiliation and standardly segregated. I repudiate to shop elsewhere than Pick n Pay. Internal investigations were not done. Just issued apology bases on what?

I expect the store to formally apologise. It was wrong of them I still have call recordings.

Kindly address this matter in a professional manner required by governing bodies. This is a serious offence archaic conduct was displayed.