1 reviews | Active since May 2016

28 Mar 2020, 14:15

Really upset

I knocked off from work and went to buy some groceries and wanted to buy a stove as mine has broken down in the lock down I was told it's not a necessity how can a 2 plate stove not be a necessity as I can't call anyone to fix my stove due to the lock down I can't cook cause I don't have a stove. But you have charcoal on sale how are things like that a necessity? I'm very upset with Rosebank Pick n Pay every time I go there I have an issue.

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Mar 2020, 07:25
Official
Hi Thabiso,

Thank you for taking the time to write to us regarding your experience.

Due to the country being under lock down retailers are restricted on what type of items they are permitted to sell and have to abide by the regulations set by the government.

Our stores will only be able to sell products from the below categories as listed by the government:

Food

  • Any food product, including non-aloholic beverages
  • Animal food
  • Chemicals, packaging and ancillary products used in the production of any food product

Hygiene Products

  • Toilet paper, sanitary pads, sanitary tampons, ******s
  • Hand sanitiser, disinfectants, soap, alcohol, household cleaning products and personal proactive equipment.
  • Products for care of babies and toddlers
  • Personal toiletries, including haircare, body and face washes, roll-ons, deoderants, toothpaste

We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team