mS
marius S

1 reviews | Active since Mar 2015

08 Jun 2015, 12:05

really rude staff

Not only was i treated poorly and really badly by a staff member and the assistant supervisor on Saturday morning, but when shopping at D'ville PnP , the cashier made me feel like i was useless and worthless for asking a question about Super Shopper. As for the Super Shopper Call Centre , they could not answer my questions either on saturday, and i still await Quinten's feedback today. Pick n Pay, do you want me to shop with you, or am i an interuption for your staff ? Really upsetting treatment.

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Jun 2015, 12:50
Official
Hello M@baker68,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number :***

Best regards,