REALLY BAD SERVICE &
My aunt bought an iron from PnP Palm Springs, (PnP iron brand). I took it to PnP Vereeniging & they ( Peter Masima) refused to exchange it saying I have to take it where I bought it.<br> That was Dec 2014.<br> <br> Again this year 2015 I went there & bought 2X coke packs on special for R60 they are 4 2litre cold drinks in a pack, & bought sum few loose PnP cold drinks & some other small things and bought a carry bag for them. In all I had 3 packs to carry & I used a trolley & I was told by the cashier that the trolley is R5, & there is someone to assist me, I should give him R5.
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Replies (1)Pick n Pay's replyOfficial
04 Feb 2015, 12:42Hello daddyi,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply04 Feb 2015, 12:42
Official
Hello daddyi,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
