FO
Farenaaz O

1 reviews | Active since Aug 2021

01 Oct 2025, 10:17

RCS PicknPay

Unhappy service from RCS PNP - what is the purpose of having power of attorney forms signed and they refuse to assist you.

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Oct 2025, 10:06
Official
Hello Farenaaz,
 
Thank you for your reaching out to Pick n Pay Customer Care team. 
 
Kindly note that you would be required to contact the RCS Group. They facilitate the credit on behalf on Pick n Pay on our smart shopper card. All the information between the client and RCS is strictly confidential and we as Pick n Pay staff do not have access to any such information. You can contact them on any one of the below details: 
 
Tel: *** - Call center: ***/ ***  
Email: ***     Email: *** or ***   You can either apply in store or you can apply online using the following link - https://www.pnp.co.za/pnpstorefront/pnp/en/money/financial-services/store-account
 
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:   WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***-Email us at: *** 

Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00       Kind Regards, 
The Pick and Pay Team  

Best regards,