TN
Thabang N

1 reviews | Active since Jan 2018

22 Aug 2018, 10:09

RCS and pick n pay

Am sick and tired now. I paid my pick n pay account on the 28 of July,then i submitted proof of payment after numerous of calls trying to find out why the money i paid is not reflecting on my account. Till today this has not been sorted out,i have received my statement for this month and i have been charged interests even though the proof of payment has been sent. It's not my fault that the money has not been allocated to my account. Am sick and tired calling pick n pay customer service and rcs on a daily basis.

Proof of payment has been sent to ********** Please sort this put am tired now

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Aug 2018, 13:42
Official

Good day Thabang Pamla Ngoetjana,

Thank you for taking the time to write to us.

Please accept our apologies for any inconveniences caused to you.

We are busy addressing your complaint with our store account team.

We value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services and products.

Kind regards,

Thabisile Macuacua