SG
Shereen G

1 reviews | Active since Jan 2018

26 Jan 2018, 11:15

Raw roast chicken from deli

Hi, I bought a whole roast chicken from pick n pay canal walk on Thursday 25 January 2018. Got home and prepared supper. When I cut up the chicken it was raw on the inside. Like, there was blood running from the bones. Just the outside was roasted. This isn't the first time that I have bought something and it was under done... I have bought a pie and the dough was still dough, like they had just browned the outside. I let it slide the first time... But this seems to a regular occurrence. Its unhygienic and it could make me and my family sick.... I have emailed them and as I expected, they have not bothered to even get back to me. I have pictures of the chicken. The raw underdog chicken. The chicken is expensive and then on top of it it's raw.... Pathetic service from pick n pay.... We expect quality for the prices we are charged. I might as well have gone to shop rite.

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jan 2018, 11:35
Official

Good day Shereen Goliath,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Please accept our apologies for the poor product quality, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Thabisile Macuacua