HM
Hugo M

1 reviews | Active since Aug 2011

18 Jun 2015, 11:32

Rare customer experience

Dear P&P<br> <br> Yesterday I stood around in the fruit and veg section of your Mall@Reds store, impatiently looking for the person that is supposed to be on duty at the weighing section. After 5 minutes waiting, Monica, on her way home already, probably saw my frustration, and instead of looking the other way, she quickly assisted me in a very friendly manner. <br> <br> Monica is a rare breed. Hold on to her. And tell her thanks! Although she deserves more than just a thanks....

0
Replies (1)
Pick n Pay
Pick n Pay's reply18 Jun 2015, 11:57
Official
Hello hugomoolman,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***

Best regards,