DG
Dineo G

1 reviews | Active since Jul 2011

01 May 2018, 11:39

Raincheck problem

I had a raincheck and the consultant from pic n pay hyper Centurion lifestyle wrong that 6 juices on the raincheck. Then the food manager comes there saying the special was for 5, he was rude about. He gave me attitude saying I can take pics of the raincheck and do whatever I want with it, I don't know maybe it was because I was a female. It's not the consumers fault that their staff is not adequately trained in writing simple rainchecks. I got the 5 packs but this is unacceptable from a manager of a store who deals with consumers daily

0
Replies (2)
Pick n Pay
Pick n Pay's reply02 May 2018, 10:08
Official

Good day Dineo,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service experience.

We are addressing the incident with our Management team and will revert with feedback.

Kind Regards,

Anwar Mooideen

Best regards,

DG
Dineo G's update19 May 2018, 16:40
Reviewer Update
Please advise on this, still haven't received any response or feedback