BM
Burton M

1 reviews | Active since Nov 2013

31 Jan 2016, 09:06

Rain Cheque?

Asked for a rain cheque for Appletiser on special for R17 at Crescent Umhlanga which was out of stock but was told that the rain cheque only applies to advertised items , if so what is the point of a rain cheque when your website says \items on special\" ? Also attempted to buy prepaid electricity but was told I must pay cash but a few weeks earlier I paid by card."

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Feb 2016, 12:07
Official
Hello Burton05,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Customer Care

Ref Number : ***

Best regards,