1 reviews | Active since Jul 2016
****** OR UNWELCOMING EXPERIENCE
<p>MY MOTHER RECENTLY VISITED THE PNP CLOTHING STORE IN WELKOM GOLD FIELDS MALL WERE ARE MUSLIMS AND SO SHE WAS WEARING HER HEAD GEAR COVERING HER FACE. WHEN SHE MADE HER WAY TO THE TELLER REMARKS WERE MADE IN THE AFRICAN LANGUAGE SAYING THAT HOW COULD THE SECURITY LET US INTO THE STORE IF OUR FACES ARE CLOSED. TO HIS SURPRISE WE UNDERSTOOD HIS LANGUAGE AND WE CONFRONTED HIM . </p> <p> THE STAFF MEMBERS NAME WAS MOKETSI MY MOTHER WAS INSULTED INFRONT OF OTHER STAFF MEMBERS WHICH I DONT THINK SHOULD HAPPEN SO I PLEAD WITH PNP TO LOOK INTO THE MATTTER WE SURELY DONT WANT TO START WITH A BOYCOT AGAINST PNP THANK YOU </p>
Good day Farhaan Bhamjee,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Farhaan Bhamjee,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
