LP
Lee P
1 reviews | Active since Oct 2015
07 Sept 2018, 10:57
****** comments
today i went to pnp wynberg main road. the items was on a mark down price. when i asked the cashier about it she advised she doesn't pack and cant confirm the price and why the price was wrong, anyway she turned around and discussed me with the cashier behind her in their own language which of course i couldn't understand, HOW IS THIS EVEN POSSIBLE FOR A CUSTOMER TO RECEIVE THIS TYPE OF SERVICE- i shop there everyday
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Replies (2)
Pick n Pay's replyOfficial
07 Sept 2018, 11:21Good day Lee Ann,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor service experience received at the Wynberg store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply07 Sept 2018, 11:21
Official
Good day Lee Ann,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor service experience received at the Wynberg store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
LP
Lee P's updateReviewer Update
08 Sept 2018, 09:14i would like to receive a voucher for this inconvenience caused at the store yesterday!
LP
Lee P's update08 Sept 2018, 09:14
Reviewer Update
i would like to receive a voucher for this inconvenience caused at the store yesterday!