****** Behaviour
<p>For the second time this week, pork products were left in the Kosher section of the Pick n Pay in Benmore. I reported the incident to the manager who told me he would review the videos. He called me back to say that a customer did so in error - he or she took the pile pork products and decided he or she wanted KOSHER meat and left the packages there. This is a very tense anti-Israel week politically. This type of incident happened in Wollies and Pick n Pay every year around this time. This is beyon unacceptable and the response is even worse.</p>
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Pick n Pay's replyOfficial
13 Mar 2017, 16:01Good day Ilan Miller,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
Pick n Pay's reply13 Mar 2017, 16:01
Official
Good day Ilan Miller,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
's updateReviewer Update
13 Mar 2017, 16:03That is wonderful. I was wating for a cut and paste response with no outline of what you plan on doing about it.
Pathetic!
's update13 Mar 2017, 16:03
Reviewer Update
That is wonderful. I was wating for a cut and paste response with no outline of what you plan on doing about it.
Pathetic!