WG
Wouter G

1 reviews | Active since Dec 2009

20 Jul 2015, 09:49

****** is so alive at Pick and Pay Tramshed

On the 20/07/2015 the morning I went to Pick a Pay in Tramshed in Francis baard street just to buy a newspaper -there was one till open and another in process of throwing change in the drawer , this was way past 08H00 , there were a couple of persons in front of me , and I noticed the other lady -Sandra was now ready for a customer , so I walked around to her till , she flatly ignored me , and turned her back on me , and walked away without saying a word , I went back to the other line , she then turned around and went back to her till , n black man then went to her till and immediately she helped him , at this stage I had to stand and wait for change for almost 5min -I'm Realy disappointed that in the year 2015 ****** is so alive at Pick and Pay Tramshed , the customer serves levels at this Pick n Pay is extremely poor , and I think Management should address this

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Jul 2015, 14:45
Official
Hello Madel,

Please accept our apologies for any inconvenience caused.

I have escalated this matter to our Northern regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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