****** at the hands of Pick n Pay PLATERKLOOF

<p>I wanted to withdraw (cash back) and suddenly your staff told me that I have insufficient funds. Can you imagine the embarrassment? The cashier announcing in a full store that I don't have money. I just did a transfer of the amount I wanted. I had to wait over an hour while they verified everything even though I showed them an SMS showing that the amount did go off. Is this how you treat your customers? Or maybe just the black customers must prove that they really have money and it belongs to them? Really disappointed in Pick N Pay. The amount of shame I suffered at the hands of your staff is really degrading. This is not the first time Pick n Pay has treated black customers unfairly. A few weeks ago a black artist published a video of Pick n Pay staff validating his details with the bank to make sure it was indeed his card. I feel so victimised. I had all the proof for them but still, they did not want to give me my money. This is a matter for Pick n Pay head office and not the branch. Imagine all the shame I experienced. The customers behind me had to go to a different till/ cashier because I had apparently bought goods and I didn't have any money so a supervisor had to come and void the transaction. Seems Pick n Pay does not want business from blacks. Maybe our money is not good enough. This happened yesterday (09/08/2017) at around 10 and lasted about 3 hours. 3 hours trying to prove that I really have that kind of money...</p>