HP
Henry P

1 reviews | Active since Jun 2014

17 Jan 2016, 16:38

Racial ************** on service

I was shopping at pick n pay in November 2015 and entered the 10 items or less line - I had on me 10 items and a small chocolate and was told after waiting in a queue for a good 15 minutes that I must use a cashier that was for more than 10 - at that point in time I had witnessed a black women who had more than 10 and was accepted.<br> <br> Today I was on the lone and took a picture of the same taking place by a black women once again who had over 16 items and when I asked a smoker lady cashier Sindy if this person wth 16 items would be asked to go to the next till she stated after looking that way \there's nothing I can do"needless to say with my picture I took in HD the black lady paid in this till with no problems.<br> <br> Clear racial ************** on basic service attending - the company has lost over R210 from me alone as my time was wasted and I encourage every non black person to rather shop at checkers or shop rite as this company is disgusting."""

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Jan 2016, 10:29
Official
Hello FGTyronne,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***