AL
Annet L

1 reviews | Active since Sept 2018

02 Sept 2018, 07:00

R20 voucher is a ****

R20 voucher is a ****, I have in writing buy for R 200 before the 31.08.18 get R 20 off on the 1st 09.18 this did not happen even I complain the previous week about the same thing. This incur rage people to buy extra on day they would not go and shop just to get the R 20.00 off. Pensioners who need to save every R is the target. Sham on them. I have all the slips and e-mail printed out to proof this.

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Sept 2018, 12:29
Official

Good day Annet,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the inconveniences caused to you.

We have escalated your complaint to our Smart Shopper Team to have the points loaded to your Smart Shopper card.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas