R14,000 ***** AFTER account closed and blocked.

I requested a settlement balance on my Pick n Pay store card on 9 December 2021 and paid the full amount. The statement on the 12th of December still stated the full amount outstanding, but I assumed that this is because it was only 3 days later and the account would be closed in the next few days.

On the 6th of January 2022 I wrote an email to confirm that the account was closed. I still have not received a human response to this, however the very next day my card was swapped and contact cellphone number changed. I received a call on the 'old' number to confirm the number change. I immediately took steps to block the account.

However, today I received confirmation that R14,000 worth of ***** (4 x R3,500 worth of liqueur bought at the Pick & Pay Liquor store Marylane Shopping Mall), had been done AFTER I blocked the account.

It is very suspicious to me that this started happening a day after I sent an email to ***.