R1000 gone unaccounted for !

Good day.<br> <br> I am a very unhappy client who wishes for you to look into the case of unaccounted withdrawals at the Pick 'n Pay, Hyper by the sea branch. I had been in on the 24th of January 2016, to purchase a few items and I had decided to use my bank card as a method of payment. I received the sms of the estimated R902.00 being taken out of my account, satisfied with the transaction, I decided to continue and go home, only to my dissatisfaction hours later.<br> <br> I was charged the R902 , which is correct as I did purchase those items. I was also charged R1000 as purchases, which I was told I had withdrawn on the 23rd of January 2016. This is incorrect as I had not gone to Pick 'n Pay to withdraw money or purchase any goods.<br> <br> Today, I went through to speak to the manager in my working hours, only to find that she took an hour of my time and the issue was still unresolved. When I mentioned to her that I was going to report this to hellopeter, she got very defensive and became very rude.<br> <br> I have been a client of Pick 'n Pay for many years. I have never had any issues, it is my number one recommended appliance shop and it still is. <br> <br> Please look into my case.<br> Thank you