1 reviews | Active since Aug 2010
<p>This must be the fifth time i'm addressing this issue. Every time i am promised from management that they will definitely be solving the problem. The queues at the Pick n Pay Hypermarket in Northgate are ridiculous. On Sunday morning at around 10am there were only 7 cashiers that were operational and 2 were express queues. Needless to say the queues were extremely long with all of the cashiers. Why musy it take around a half hour to checkout!!! I've already walked around the shop loading my trolley for another half hour. I am tired now and stand in some long queue and then to my dismay we get to the cashier and she is definitely on a go slow blaming management!!!!! Really guys, what's going on in this shop. I have requested that they revise the queuing system to one queue, just like woolworths or Makro, where I might add I NEVER queue for a half hour!!! no matter how busy they are. There is ample space to do this and on doing this revamp the queues wouldn't interfere with the end of the ailes. Please guys for the last time...SORT THIS OUT. I have sent video to your Facebook page via private message and suprise, suprise I've got no response. I'm happy to email a Dropbox link for your viewing along with the 'go slow' cashier.</p>
Good day Juliann,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We will address your complaint with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Juliann,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We will address your complaint with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
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