Queues not managed properly

<p>I went to the PicknPay Hyper in Northgate Mall yesterday and this was the first and definately the last time i will ever go there.</p> <p> </p> <p>After about an hour and a half worth of shopping we went to the tills to pay and the lines at every single till were unnecessarily long . </p> <p>We waited for over an hour just to pay.</p> <p>Management as well as additional staff were at the front of the stores having a conversation while at the back by the lines there was pure chaos. </p> <p>While waiting in one line I was 3rd to the till when the cashier decided to go on break, we were asked to wait while someone comes to relive her, after about 15 minutes another person comes in and puts up a trolley in the way and says that we must join another line and quickly walked away. We then had to join another line from the back yet we were already so close to the front. </p> <p> </p> <p>In the new line while about 6th to the front the till next to ours opens and people that were at the back of us joined that line, we raised this to them as well as the cashier and said we were waiting longer but the cashier just ignored us and started scanning their items.</p> <p> </p> <p>I dont think that it should have been my responsibility to raise this with other customers or staff of Pick n Pay as this should have been controlled by the store. </p> <p>There should have been one central line and each person should have been directed to the next available till. </p> <p> </p> <p>The lines were also in the aisles and this was a mission to navigate through to do our shopping.</p> <p>There are signs around the store that they are under renovation however the renovation had nothing to do with the chaos in the store yesterday, this was just poor management which wasted my precious time on a holiday and put me in a terrible mood so ealy in the day. </p> <p> </p> <p>After I paid I asked for the store manager to put a complaint through but the packer and the cashier did not where they were...no surprise there.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>