NL
Neville L
1 reviews | Active since Dec 2016
26 Nov 2022, 20:28
Queueing System
Pick n Pay have gone out of their way to improve their stores, (waterstone village for example) but they have dropped the queueing system which is very annoying especially when one stands behind a person who pays all their accounts and then draws cash. Come on Pick n Pay, please return to the queueing system which is far better for clients. Checkers uses it and Woolworths is exceptional
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Replies (5)0
Replies (5)
Pick n Pay's replyOfficial
01 Dec 2022, 13:00Hi Neville,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply01 Dec 2022, 13:00
Official
Hi Neville,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
NL
Neville L's updateReviewer Update
01 Dec 2022, 13:27My problem has not been solved and my question is simple. Revamped stores and no queueing system. Why not Pick n Pay. Read my email and answer my question is a simple enough question
NL
Neville L's update01 Dec 2022, 13:27
Reviewer Update
My problem has not been solved and my question is simple. Revamped stores and no queueing system. Why not Pick n Pay. Read my email and answer my question is a simple enough question
NL
Neville L's updateReviewer Update
08 Dec 2022, 07:09Despite emails on 1 Dec, 6 Dec and 3 more on 6 Dec again on 6 Dec and on 7 Dec my question has still not been attended to. Why not? My question is simple. Nice new stores and no queueing system. Whyhas this been done away with. Please bring it back. Stand in a queue and the person in front pays her accounts and draws cash and see how you feel. Have a look at Woolworths!!!
NL
Neville L's update08 Dec 2022, 07:09
Reviewer Update
Despite emails on 1 Dec, 6 Dec and 3 more on 6 Dec again on 6 Dec and on 7 Dec my question has still not been attended to. Why not? My question is simple. Nice new stores and no queueing system. Whyhas this been done away with. Please bring it back. Stand in a queue and the person in front pays her accounts and draws cash and see how you feel. Have a look at Woolworths!!!
NL
Neville L's updateReviewer Update
08 Dec 2022, 07:11By the way - Customer Care does not answer. Maybe it should readwe dont care about our customers!!!
NL
Neville L's update08 Dec 2022, 07:11
Reviewer Update
By the way - Customer Care does not answer. Maybe it should readwe dont care about our customers!!!
NL
Neville L's updateReviewer Update
14 Dec 2022, 14:23And still - today is the 14th of December and my question has not been answered. There is nothing difficult about my simple question. Why PnP does not answer is beyond me. Anyway its now Checkers - its just up my street
NL
Neville L's update14 Dec 2022, 14:23
Reviewer Update
And still - today is the 14th of December and my question has not been answered. There is nothing difficult about my simple question. Why PnP does not answer is beyond me. Anyway its now Checkers - its just up my street