Question?

I can't believe a reply I received from your Customer Care Department.

My question below, very simple. Good afternoon,

The promotion that you have, ie if you purchase for over R500 you receive an R50 voucher to be used on your next shop.

Please can you advise when this promotion expires?

Customer Care reply Hello Alan,

Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.

Thank you for your enquiry. Could you kindly forward me an image of this promo so that I can further investigate and advise.

Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.

Call us on: ***- email us on: ***

Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00

Kind Regards,

Yaaseen Customer Care Team

I would have thought that being customer care they would know, clearly I was mistaken!

Regards,

Alan Dean