1 reviews | Active since Jan 2018
query still not resolved. pnp doesn't pay attention to detail
I logged a complaint. pnp dinto take time to understand my complaint. they respond after 2 weeks to tell me my complaint Is resolved meanwhile it has not been resolved. I'm beginning to think they hired idiots to deal with clients.
Good day Lerato Motsoeneng,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please note we checked on the system and the rand/points reversal was done on your smart shopper card. Please check your point balance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
Good day Lerato Motsoeneng,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please note we checked on the system and the rand/points reversal was done on your smart shopper card. Please check your point balance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua