EVDM
Elize Van Der Merwe

1 reviews | Active since Mar 2015

25 Sept 2015, 21:41

Quality no good

Bought a dress from them as I love their clothes. <br> <br> First time I was informed to leave the shop. . . . .manager saw what happened but did nothing. Other people were in the shop but they were not asked to leave. After my husband made a big issue they called me back but I was so embarrassed and left the mall I tears. I decided there and then never again. I saw the dress and I then thought ok maybe it will change. . . . But here comes the twist. <br> <br> Bought the dress and it fits perfectly . . . . . . . Next moment the one seam torn. . . . No way am I able to fix it as the type of material it is made of is Viscose. Love the material. <br> <br> How can you trust a company first make you feel like a ***** then still you decide to support them and then you get this type of quality clothing.<br> <br> Never again.<br> <br> Very dissapointed. . . . .not even an apology from this shops manager.<br> <br> <br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Sept 2015, 09:52
Official
Hello Elizevdm2922,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,