LN
Linda N

1 reviews | Active since Jul 2011

21 Sept 2016, 10:38

QUALITY IS GOING DOWNHILL FAST

<p>CAN ANYONE PLEASE LET ME KNOW WHY THE QUALITY OF PICK N PAY PRODUCTS KEEPS DETERIORATING? NOBODY SEEMS TO BE ABLE TO ASSIST ME.</p> <p>THE FINAL PRODUCT I AM TALKING ABOUT IS P N P TERRY CHECK SWABS.</p> <p>THE CLOTHS USED TO BE THICKER AND LARGER WITH STRAIGHT CORNERS AND THE QUALITY WAS FANTASTIC. THAT IS ALL I USED.</p> <p>NOW THE PRODUCT IS SMALLER WITH ROUNDED CORNERS AND SO MUCH THINNER THAT IS JUST GETS WORN OUT SO QUICKLY.</p> <p>WHERE CAN I GET THE GOOD OLD PRODUCT FROM THAT P N P USED TO MAKE?</p> <p>THE SAME PROBLEM APPLIES TO THE TERRY CHECK DISH TOWELS. THIS QUALITY HAS ALSO BECOME DISGUSTING. WHY ARE PICK N PAY DOWNGRADING AND USING SUCH CHEAP PRODUCTS AND SUCH TERRIBLE MANUFACTURERS ???</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply22 Sept 2016, 12:48
Official

Good day Linda,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our management team. and will revert once feedback is received.

Kind regards.

Vanitha Venketas

LN
Linda N's update20 Oct 2016, 08:58
Reviewer Update

Thank you for the 3 old better quality cloths and for explaining the reasons to me. I'd still like to be able to purchase the old good quality cloths from somewhere though.