Putrid service by Pick and Pay Goodwood

I recently visited Pick and Pay Goodwood, what a awfull experience i had from this *********** run store. I bought a few things and rushed to find a till point.I could not believe that at 11h00 in the morning there were only one till open to serve customers in the entire supermarket.One till point in a entire supermarket. There were about 10 customers ahead of me, all complaining.All we got from the Staff that was standing idle chatting away was unfriendly sneers and incoherent mumbling. Nobody tried to improve the situation,or offer any assistance, just stood around chatting very loud and having a jolly good time in working hours,some standing with their till float bags in their hands.They were supposed to have started work already but never mind the customers. The worst of all was that there were no manager in sight. The supervisors also joined the fray , partying with the lot, and ignoring the customers. This is an old problem with this store,and nobody cares. They lost me as a customer,and I'm sure I'm not the only one. I'd rather walk a hundred meters further to Shoprite for better service and customer care. Strange that into today's economic climate that a business can allow such putrid service delivery and chase away customers.It is no secret that these stores are battling most due to bad,bad service. These workers will be the first to complain if they loose their work if the business goes under.They will only get what the deserve.